effective 2026-07-10
Fair, specific, and designed to protect real customers from abuse.
If R0ice is not the right fit, you can request a full refund of your subscription fee within 30 days of your first payment. Email [email protected] with your business name and the reason. We process refunds within 5 business days back to the original PayPal transaction.
Domain registration fees are paid immediately to the registrar at signup. These fees are non-refundable regardless of when you cancel. If you cancel within 30 days:
The 30-day refund window is available once per household, business, or shared payment method. Signing up multiple sites then refunding each is fraud. Repeat refund attempts from the same person, household, or business will be denied and future orders declined.
A refund will be denied if any of the following occurred during your 30-day window:
After 30 days, there are no refunds on partial-month periods. Cancel any time to stop future billing; access continues through the end of your paid period.
Chargebacks initiated without first contacting R0ice will:
Please email us first — nine times out of ten we resolve issues in one message.
R0ice reserves the right to decline or reverse refunds where the pattern indicates fraud, including refund requests from disposable email addresses, coordinated activity on the same IP, or where the initial signup violated our Terms of Service or Acceptable Use Policy.
All refunds are issued in USD via PayPal to the original payment method. Currency conversion differences are the responsibility of the customer.